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Questions & Answers

Everything you want
to know.

We believe informed customers are confident customers. Here are the most common questions — answered honestly.

The Device

Yes — but the word "work" matters. Microcurrent has a robust clinical track record going back decades, originally developed to treat facial nerve paralysis (Bell's palsy). The mechanism is real: sub-sensory electrical current stimulates ATP production in muscle cells, re-educating and toning the underlying facial muscles that serums and creams can never reach. You'll see subtle lifting and improved definition from the first session. The cumulative effect over 4–8 weeks is where the meaningful change happens.
Most devices on the market are either too weak to produce clinical results or too complex to use consistently. Ours uses the same microcurrent frequencies as professional aesthetic devices — calibrated for daily home use, not watered down. We also ship a conductive activating gel that ensures proper electrical coupling with the skin, which many consumer devices skip. The dual-sphere electrode design mimics the two-point contact method used by licensed microcurrent practitioners.
Your Lumière kit includes: the microcurrent device, a 30-day supply of conductive activating gel (required for proper conductivity), a USB-C charging cable, a soft carry pouch, and a printed 5-minute protocol guide. Everything you need to start your first session the day it arrives.
Yes — a conductive medium is essential. Microcurrent needs a pathway to travel through the skin to reach the muscle layer. Without it, the current disperses at the surface and doesn't penetrate effectively. We include our activating gel for exactly this reason. You can also use a water-based serum or aloe vera gel in a pinch, but avoid oil-based products — they block conductivity.

Results & Usage

Most customers notice a temporary lifting effect and improved radiance after their very first session — similar to the "instant glow" effect after a professional treatment. Lasting, structural change typically becomes visible at 4–6 weeks of daily use. The full protocol calls for 5 minutes daily for the first 60 days, then 2–3 times per week to maintain. Microcurrent is cumulative — consistency matters more than any single session.
Daily for the first 60 days. Think of it like working out — you're re-educating and toning muscles that have gradually lost tone. The first phase is about establishing the foundation. After day 60, most customers maintain with 2–3 sessions per week. The full session takes 5 minutes and can be done as part of your existing morning or evening routine.
Yes. Microcurrent has been used in clinical and aesthetic settings for over 40 years with an excellent safety profile. The current levels used are far below the threshold of nerve stimulation — they interact with cells, not the nervous system. There is no evidence of cumulative harm from regular use. As with any wellness device, follow the protocol guide and avoid use over active skin infections or open wounds.

Safety & Suitability

Wait at least 4 weeks after any injectable treatment before using the device. After that, microcurrent can be used safely alongside injectables — and many customers find it actually extends the longevity of their Botox results by maintaining the surrounding muscle tone. If you have any concerns specific to your treatment plan, consult with your injector first.
Yes. Because microcurrent works below the surface of the skin — at the muscle level — it doesn't irritate or inflame the skin itself. Many customers with rosacea, reactive skin, or sensitivity to topical actives find it one of the few treatments they can do comfortably. We recommend using our fragrance-free activating gel if your skin is reactive, and starting with shorter sessions (3 minutes) before working up to the full 5.
Do not use if you have: a pacemaker or implanted electrical device, epilepsy, active cancer in the treatment area, or are in your first trimester of pregnancy. Avoid use directly over metal implants, open wounds, or active acne lesions. If you have any medical conditions or are under a doctor's care, please consult your physician before use.

Orders, Shipping & Guarantee

Everything. If you use the device consistently for 90 days and aren't satisfied with your results — for any reason — we'll refund you in full. You don't need to explain yourself, send before-and-after photos, or jump through hoops. We offer this guarantee because we're confident in the technology and because we believe you deserve to try it without financial risk. Simply contact us at sales@reveleskin.eu within 90 days of your purchase.
Email us at sales@reveleskin.eu with your order number. We'll send you return instructions within 1 business day. Once we receive the device, your refund is processed within 5–7 business days back to your original payment method. You don't need the original packaging — just the device.
We ship worldwide. Orders are processed within 3 business days. Delivery typically takes 15–30 days depending on your location and customs clearance. Tracking information is emailed as soon as your order ships. Free shipping is included on all orders — no minimum required.

Still have questions?

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Contact Us

Or email us directly at sales@reveleskin.eu